Running rentals is a lot of small jobs that never stop. A tenant texts about the dryer. Another wants to know when the lot gets plowed. Rent is due on the first, owner statements are due soon after, and somewhere in there a lease is coming up for renewal.
Dom manages rental properties himself, alongside running his construction company. He knows the late-night maintenance text, the monthly rent reminder and the year-end books for the accountant from the landlord’s side. So the systems we set up for property managers are the ones a landlord actually wants: quick, polite with tenants and careful with money.
We work alongside your software. If you use AppFolio or Buildium, tenants keep paying and sending repair requests through the portal they already know. Plenty of them still just text or call, though. An AI receptionist catches those and turns them into work orders, so nothing gets lost in your texts. If you run everything from a spreadsheet and your phone, that works too.
You keep the hard calls. AI handles the routine part: getting the unit, the problem and a photo, sending reminders on your schedule, and drafting statements and renewal letters from your templates. Anything about late fees, notices, lease terms, deposits or a dispute comes to you. New York has firm rules on late fees and rent notices, so we set the schedule to match them and ask you to have your attorney look over your templates. Tenant information stays in business accounts you own, not in someone’s personal chatbot.
The Capital Region has plenty of older multi-family houses, student rentals near the colleges, and winters that test every boiler. That’s the work we have in mind. A no-heat text in January gets flagged to your phone, not buried in a queue until Monday.
Start with one thing. Maintenance intake and rent reminders are the easiest first wins. Read our guide to AI for property managers, or call or text us and we’ll come look at how your week really goes.