Property managers & landlords

AI for property managers, set up by a landlord.

Dom manages rental properties himself, so he knows where the week goes: rent reminders, maintenance texts, owner statements and renewals. We set up AI to handle the routine part and hand you the rest.

A property office with a wall of labeled keys and a brick apartment building outside the window

Off your plate

  • Maintenance texts sorted, emergencies flagged
  • Rent and renewal reminders sent on schedule
  • Owner statements drafted from your reports

Where the hours go

The top 5 time-wasters

The jobs that eat the most hours in a normal week. Each one is something we can set AI up to handle, with a person still in charge.

  1. Maintenance texts at all hours

    A dripping faucet, a dead smoke detector and a no-heat call all show up the same way: a text at night with no unit number and no photo.

  2. Chasing rent

    Reminding the same tenants every month, one text at a time, then checking who paid before you send the next round.

  3. Owner statements by hand

    Pulling rent, repairs and fees into a statement for every owner, every month, and then answering their follow-up questions on top of it.

  4. Renewals that sneak up on you

    A lease is ending, nobody sent the renewal in time, and now you're working against New York's notice rules instead of ahead of them.

  5. The same tenant questions, over and over

    How do I pay? When is the lot plowed? Which day is trash? Who do I call about the dryer? Each one takes a few minutes, and they never stop.

Sound familiar?

A free visit is the fastest way to find out which one to hand off first.

What we automate

What we set up for you

Built on the accounts you already have. You approve anything that goes out, and you own every account and file.

  • Maintenance requests sorted and routed

    Tenants text or call any time. AI gets the unit, the problem and a photo, flags real emergencies like no heat or a leak to you right away, and turns routine jobs into a work order for the right vendor, sent on your OK.

    AI Receptionist
  • Rent reminders that go out on their own

    A friendly reminder before rent is due and a polite follow-up after, on the schedule and in the words you approve. Late fees and legal notices stay your call, and a text never stands in for a notice the law requires.

    Bookkeeping & Invoicing Automation
  • Owner statements drafted every month

    AI pulls rent, repairs and fees from your software's reports and drafts each owner statement with a short plain-English summary. You check the numbers and send.

    Custom Dashboards & Reports
  • Lease-renewal reminders, early

    Every lease end date is tracked. You get a heads-up well ahead of time, and the renewal letter is drafted from your template, ready for your review.

    Document Automation
  • A tenant FAQ assistant

    A text and website helper that answers everyday questions from your own house rules and building info, and hands anything about money, leases or disputes to you.

    Website Chat Assistant

How we help

How it fits your week

Running rentals is a lot of small jobs that never stop. A tenant texts about the dryer. Another wants to know when the lot gets plowed. Rent is due on the first, owner statements are due soon after, and somewhere in there a lease is coming up for renewal.

Dom manages rental properties himself, alongside running his construction company. He knows the late-night maintenance text, the monthly rent reminder and the year-end books for the accountant from the landlord’s side. So the systems we set up for property managers are the ones a landlord actually wants: quick, polite with tenants and careful with money.

We work alongside your software. If you use AppFolio or Buildium, tenants keep paying and sending repair requests through the portal they already know. Plenty of them still just text or call, though. An AI receptionist catches those and turns them into work orders, so nothing gets lost in your texts. If you run everything from a spreadsheet and your phone, that works too.

You keep the hard calls. AI handles the routine part: getting the unit, the problem and a photo, sending reminders on your schedule, and drafting statements and renewal letters from your templates. Anything about late fees, notices, lease terms, deposits or a dispute comes to you. New York has firm rules on late fees and rent notices, so we set the schedule to match them and ask you to have your attorney look over your templates. Tenant information stays in business accounts you own, not in someone’s personal chatbot.

The Capital Region has plenty of older multi-family houses, student rentals near the colleges, and winters that test every boiler. That’s the work we have in mind. A no-heat text in January gets flagged to your phone, not buried in a queue until Monday.

Start with one thing. Maintenance intake and rent reminders are the easiest first wins. Read our guide to AI for property managers, or call or text us and we’ll come look at how your week really goes.

Start with one task

We come to you, watch how the week really runs, and point to the one job worth handing off first. The visit is free.

A day with AI

A normal day, once it’s running

A sample day. Your times and tasks will be different, but the idea holds: the routine work keeps moving while your people handle the rest.

Day planner

A sample Tuesday

Sample day
  1. A tenant texted overnight about a leaking kitchen faucet. The AI got the unit, a photo and a good time to visit, and a work order for your plumber is waiting for your OK.

  2. The rent follow-up went out on schedule to every tenant who hasn't paid yet, in the words you approved. You didn't type a single one.

  3. A tenant asks when the lot gets plowed. The FAQ assistant answers from your building rules, and it shows up in your daily summary.

  4. Heads-up: a lease at one of your two-families is up for renewal soon. The renewal letter is drafted from your template and waiting for you.

  5. Month-end. Owner statements are drafted from this month's rent and repair reports, each with a short summary. You check them and send.

  6. A no-heat text from a second-floor tenant. The AI marks it urgent and calls your phone instead of waiting for morning.

See it work

Try it with sample data

A customer texts at 9:40 PM. Watch the AI answer, qualify and book — then see your morning summary.

All demos

AI Receptionist

Sample Property Management

AI assistant · answers texts after hours

9:40 PM

The office is closed. A customer is about to text.

What your customer sees

Behind the scenes

What the AI checks before it answers shows up here.

Tomorrow, 7:00 AM

Dana gets a summary of every after-hours text: who it was, what they need and what got booked.

Live demo with sample data. We build the real version on your own accounts.

Want this answering your texts at night?

Keep exploring

The services behind it

What we usually set up for property managers & landlords, with starting prices. Your final price comes in writing after the audit.

Questions

Straight answers

Have a different one? Call or text (518) 704-3125.

More questions and answers
Does this replace AppFolio or Buildium?

No. We work alongside them. Where your software allows a connection, we use it. Where it doesn't, we work from the reports and exports it already gives you. Tenants keep paying the way they pay now.

What happens with a real emergency at night?

You decide what counts as urgent, like no heat, no water, a leak or a lockout. Those get sent to you or your on-call person right away by call and text, and a tenant with an emergency is never told to wait for business hours. For a fire or a gas smell, it tells the tenant to get out and call 911 first.

Is this worth it if I only have a few units?

Often, yes, because you're the one doing all of it. Small landlords usually start with maintenance intake or rent reminders. If your setup is too small to bother, we'll tell you at the free visit.

Free intro visit

Let’s find the hours you’re losing.

Tell us where to call. We’ll set up a free 30‑minute visit at your office — or a quick call if that’s easier.

We come to you anywhere in the Capital Region. Our office at 401 New Karner Road, Albany is open by appointment only. Mówimy po polsku.

Get a call back

Two fields. A real person calls back, usually the same business day.

A real person calls you back, usually the same business day; after hours, the next business morning. No spam, ever.

Prefer to tell us more? Use the full request form.

Ask Albany AI Pros

Scripted answers from our FAQ

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Pre-written answers. What you type stays on this page. A person is a call or text away: (518) 704-3125