Service area

In person across the Capital Region

We drive to your office, shop or job trailer, sit with the people who do the work, and set AI up on the tools you already use. Here’s where we go, and how far each town is from our office.

  • 14 towns and areas we visit in person
  • Remote help anywhere in New York By phone, text and screen share
  • Office at 401 New Karner Road By appointment only. Mówimy po polsku.

Where we go

Closer than you think

Our office in the Town of Colonie sits near the middle of it all. Most visits happen at your place, because that’s where we see how your week really goes.

  • Town with its own page
  • Town we visit
  • Our office · by appointment only
Hudson River Hudson River Mohawk River Mohawk River Our office by appointment only Our office by appointment only Albany: see how we help businesses here Albany Albany Schenectady: see how we help businesses here Schenectady Schenectady Troy: see how we help businesses here Troy Troy Saratoga Springs: see how we help businesses here Saratoga Springs Saratoga Springs Clifton Park: see how we help businesses here Clifton Park Clifton Park Colonie: see how we help businesses here Colonie Colonie Latham Guilderland Bethlehem / Delmar Rensselaer Cohoes Amsterdam Amsterdam Cobleskill &Schoharie County Cobleskill &Schoharie County Hudson Hudson
Stylized map, not to the street. Rivers and distances are approximate.

Town guides

Six towns, six different weeks

A law office near the Capitol and a restaurant on Broadway in Saratoga don’t lose their hours in the same places. Each guide covers the local business mix, three things we’d set up there, and local questions.

Outside the map

Remote help anywhere in New York

Buffalo, the Hudson Valley, the North Country: if you’re in New York, we can still help. The work is the same. We just do it on a video call instead of at your front desk.

  • Start with a call

    The free intro visit or call works just as well by phone. 30 minutes, $0, and you’ll know what’s worth doing first.

  • Built on your accounts, from here

    We set things up by screen share, on accounts in your business’s name. Same rules as in person: you own every account and file.

  • Support by phone and text

    Questions and fixes go to a real person who knows your setup. On the Monthly Care Plan (from $350/mo) they’re included.

When we can, we still like to do the first visit and the training in person. It’s the fastest way to see where the hours go.

A bright, quiet meeting room with a table set for a planning session

Our office

Come see us, by appointment

Most of the time we come to you. If you’d rather sit down at our table, with your laptop and your questions, book a time and the coffee will be on.

401 New Karner Road, 3rd Floor, Unit 301, Albany, NY 12205 By appointment only
Mon–Fri 7 AM–5 PM Office visits by appointment · We come to you anywhere in the Capital Region
Mówimy po polsku We speak Polish, too.

Questions

Where we go, answered

What areas do you serve?

We work in person across the Capital Region: Albany, Schenectady, Troy, Saratoga Springs, Clifton Park, Colonie, Latham, Guilderland, Bethlehem/Delmar, Rensselaer, Cohoes, Amsterdam, Cobleskill and Schoharie County, and Hudson. We also offer remote help anywhere in New York. If you’re just outside that map, ask anyway.

Do you really come to my office?

Yes. We drive to your shop, office or job trailer anywhere in the Capital Region, sit with the people who answer the phones and do the paperwork, and set things up on your own computers and phones. If you’d rather come to us, our office at 401 New Karner Road in Albany is open by appointment.

Do you offer remote help?

Yes. After the first visit, a lot of the build work happens remotely, and support is by phone and text. Businesses outside the Capital Region can get remote help anywhere in New York. When we can, we still like to do the first visit and the training in person.

Do you speak Polish?

Tak — mówimy po polsku. Wizytę i szkolenie możemy przeprowadzić po polsku. Yes: Dom is fluent in Polish, so the visit and the training can be done in Polish, which helps family businesses and crews where Polish comes first.

More answers on the FAQ page.

Free intro visit

Tell us where you are. We’ll drive.

Tell us where to call. We’ll set up a free 30‑minute visit at your office — or a quick call if that’s easier.

We come to you anywhere in the Capital Region. Our office at 401 New Karner Road, Albany is open by appointment only. Mówimy po polsku.

Get a call back

Two fields. A real person calls back, usually the same business day.

A real person calls you back, usually the same business day; after hours, the next business morning. No spam, ever.

Prefer to tell us more? Use the full request form.

Ask Albany AI Pros

Scripted answers from our FAQ

Loading

Pre-written answers. What you type stays on this page. A person is a call or text away: (518) 704-3125