Albany AI Pros

Sales & customers

Answers on your website, in your words

A chat assistant that answers visitors from the info you've approved, like your services, towns, hours and how quotes work, then takes their details and sends them to you. When it doesn't know, it says so and gets a person.

Book a free visit See the demo

or call/text (518) 704-3125 Send us a text

At a glance

Website Chat Assistant

Starting at
$3,500 per workflow
Typical timeline
Most are live in 1–2 weeks, once your answers are written and tested
Works with
ChatGPTClaudeGeminiGoogle CalendarGmail +4 more

Set up in person, on your own accounts

What it is

In plain English

Your website gets visitors at all hours, and plenty of them leave without calling. Maybe they couldn’t find whether you work in their town. Maybe it was 11 PM and calling felt rude. A chat assistant gives them a quick, straight answer and an easy next step.

We load it with your real info: what you do and what you don’t, the towns you cover, your hours, how estimates work, what to bring to an appointment. It answers in plain English, in your tone, and asks the few questions that tell you whether a lead is worth a call.

When it hands off to you. It tells visitors up front that it’s an AI assistant. Anyone can ask for a person and get a callback. It won’t quote prices or promise dates unless you’ve told it to, and anything it isn’t sure about becomes a message to you instead of a guess.

Want to see the approach? Our receptionist demo shows the same idea over text: a late-night question, a few quick questions back and a booked time. It pairs well with an AI Receptionist for your phone line, and with a lead follow-up so the people who chat don’t go cold.

What’s included

What you get

Set up on your accounts, tested with your real work, and explained to your team before we call it done.

  • A chat assistant that answers only from your approved info: services, towns, hours, policies and FAQs
  • Tells visitors it's an AI assistant and offers a person or a callback at any point
  • Collects name, phone, address and what's going on, then sends the lead to your phone and inbox
  • Offers appointment or callback times from your calendar
  • Won't make up prices or promise dates. It takes a message instead
  • Matches your site's look and works well on phones
  • A list of what people asked, so you know what to add to your site
  • Setup, testing with tricky questions and a written how-to for changing answers

How it works

One example, step by step

A typical setup. We shape every step around how your business already runs, and you approve anything that goes out.

Example workflow

Website Chat Assistant, start to finish

  1. Step 1

    Visitor asks

    “Do you repoint chimneys in Delmar?” at 11 PM on a Sunday.

  2. Step 2

    Checks your info

    It answers only from the services, towns and policies you approved.

  3. Step 3

    Collects the details

    Name, phone, address, what's going on and the best time to reach them.

  4. Step 4

    Books or hands off

    Offers a callback time, or passes it to a person if they ask.

  5. Result

    You get the lead

    A text and an email with the whole chat, ready for a call back in the morning.

Tools, timing & price

What it takes to get it running

Tools we use

  • ChatGPT
  • Claude
  • Gemini
  • Google Calendar
  • Gmail
  • Outlook
  • Google Sheets
  • Zapier
  • Netlify

We’re not a reseller or partner of any of these companies. You sign up in your own name, and we set it up and train you on it.

Typical timeline

Most are live in 1–2 weeks, once your answers are written and tested.

Counted from the day you approve the written plan. We test with your real work before anything goes live.

Starting at

$3,500 per workflow

Automation Build

Final price after the audit. Any chat software or AI usage fees are billed to you directly by the vendor, with no markup.

  • You own every account and file
  • No long-term contract
Book a free visit All pricing

See it work

Try it with sample data

A customer texts at 9:40 PM. Watch the AI answer, qualify and book — then see your morning summary.

All demos

AI Receptionist

Sample Roofing & Masonry

AI assistant · answers texts after hours

9:40 PM

The office is closed. A customer is about to text.

What your customer sees

Behind the scenes

What the AI checks before it answers shows up here.

Tomorrow, 7:00 AM

Mike gets a summary of every after-hours text: who it was, what they need and what got booked.

Live demo with sample data. We build the real version on your own accounts.

Want this answering your texts at night?

Questions

Straight answers

Have a different one? Call or text (518) 704-3125.

More questions and answers
Will it make things up?

We set it up to answer only from the info you approved. Ask it something outside that, like a price for a job it hasn't seen, and it says it doesn't know and offers to have someone call. No AI is perfect, so we test it with tricky questions before launch, and you can read every conversation.

Will it work with my website?

Most website builders let you add a chat box with a small piece of code, though some only allow it on paid plans. We look at your site during the free visit. If it's hard to work with, we'll tell you straight.

Is this the same thing as the AI receptionist?

Same idea, different door. The receptionist handles phone calls and texts, and the chat assistant handles your website. You can start with one and add the other later. They can share the same approved answers, so you only write them once.

Keep exploring

Where this fits in

Industries that use it

Also in Sales & customers

Want to see everything? All services · All demos · Real work · Text us a question

Free intro visit

Let’s find the hours you’re losing.

Tell us where to call. We’ll set up a free 30‑minute visit at your office — or a quick call if that’s easier.

Call(518) 704-3125 Text(518) 704-3125

We come to you anywhere in the Capital Region. Our office at 401 New Karner Road, Albany is open by appointment only. Mówimy po polsku.

Get a call back

Two fields. A real person calls back, usually the same business day.

A real person calls you back, usually the same business day; after hours, the next business morning. No spam, ever.

Prefer to tell us more? Use the full request form.

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